CCTV Maintenance & Health Monitoring Plans
Stay Secure, Stay Operational
Protect your investment and maintain peak performance with Selected Cyber’s CCTV System Health Monitoring & Maintenance Plans. Whether you’re a homeowner or a business owner, we ensure your cameras, recorders, and footage storage are always functioning, secure, and ready when you need them.
Why Choose Us?
Selected Cyber’s expertise spans both physical and cyber security, meaning your CCTV is not only functional—but cyber-resilient. Our engineers are fully insured, DBS-checked, and trained to detect risks before they impact your protection.
Who’s It For?
Homeowners and businesses who want peace of mind year-round. Shops and small businesses that need to meet security requirements or just want to keep things running smoothly or Industrial or remote sites where downtime is not an option.
How we can help
System Health Checks
From £15 / Per Month
We routinely check your system’s performance to catch issues before they become problems:
Camera connectivity & uptime monitoring
Hard drive status & storage capacity checks
NVR/DVR system errors & alert logs
Remote access status verification
Firmware & Security Updates
From £15 / Per Month
Outdated firmware is a major vulnerability. We’ll keep your CCTV system protected with:
Scheduled firmware updates
Security patching
User account audits
Annual On-Site Maintenance
From £15 / Per Month
A professional visit to keep your system in top shape:
Camera cleaning & repositioning
Cable and connector inspection
Test of IR night vision, audio, and motion features
UPS/power check (if applicable)
Choose a plan that fits your setup
Whether you’re after basic peace of mind or full coverage with hands-on support, we’ve got a plan to match. All options include regular remote checks, with extra features like firmware updates, on-site visits, and 24/7 support available as you move up the tiers. No hidden fees—just clear, reliable service to keep your CCTV system working at its best.
Learn what's included below
System Health Checks
We’ll regularly check your CCTV setup from our side to make sure everything’s running as it should. That includes checking if your cameras are online, looking for system errors, and making sure you’ve still got enough storage. It’s a quick way to spot problems early—before they cause any real hassle.
Camera connectivity & uptime monitoring
We check that each camera is online and streaming properly—so if one drops out, we’ll know before you do. No blind spots left unnoticed.
Hard drive status & storage capacity checks
We monitor your recorder’s hard drive to make sure it’s working and not running out of space. You’ll always have the footage you expect when you need it.
NVR/DVR system errors & alert logs
We scan your system logs for any hardware warnings, recording errors, or system glitches—then let you know if something needs fixing.
Firmware & Security Updates
Just like your phone or laptop, your CCTV system needs updates to stay secure. We’ll make sure your cameras and recorder are running the latest firmware and patched against known vulnerabilities. No techy stuff for you to worry about—just better protection behind the scenes.
Scheduled firmware updates
We make sure your cameras and NVR are running the latest manufacturer firmware—improving performance and patching security gaps.
Security patching
When known threats or bugs emerge, we’ll apply recommended fixes to reduce the risk of hacking, exploits, or system compromise.
User account audits
We check user access lists for old or unauthorised logins, and advise if any accounts should be removed or have their passwords updated.
Annual On-Site Maintenance
Once a year (or twice, on Premium), we’ll come out and give your system a proper once-over. That means cleaning lenses, checking for loose wires, adjusting camera angles, and testing your night vision and audio—keeping everything sharp, stable, and secure.
Camera cleaning & repositioning
We clean dirt, dust, cobwebs, and water spots from lenses, and make sure your cameras are still aimed correctly at key areas.
Cable and connector inspection
We check all visible wiring and connections for wear, damage, or tampering—helping to prevent outages before they occur.
Test of IR night vision, audio, and motion features
We check that your infrared (night vision), audio pickup, and motion detection features are still performing as expected.
Priority Support
Subscribers get bumped to the front of the queue when they need help. Whether it’s a tech question, a system glitch, or you just need advice—our support team is on it fast. Premium clients also get access to 24/7 emergency call-outs for urgent issues.
Faster response times
Your queries skip the general queue—meaning faster fixes, clearer answers, and less downtime.
Discounted engineer visits
Need someone on site? Our plan customers get reduced rates on engineer call-outs if something needs hands-on attention.
Premium 24/7 call-out option
For Premium Plan customers, we offer around-the-clock emergency call-out support—so you're never left waiting if the worst happens.
Why Choose Selected Cyber for CCTV Security at Your Home or Business?
When it comes to security, you need more than just cameras—you need expertise and reliability. As part of Selected Cyber, a trusted cybersecurity provider, we offer a complete security package that integrates physical security with network security, secure WiFi, and advanced monitoring solutions.
Enhanced Security & Crime Deterrence: Selected Cyber provides high-quality CCTV solutions to protect your business from theft, vandalism, and unauthorised access. Our advanced surveillance systems act as a strong deterrent, reducing the risk of costly losses and disruptions.
Remote Monitoring & Operational Oversight: Our smart CCTV systems enable you to monitor your business in real-time from any location, ensuring assets, staff, and operations remain secure and efficient. With Selected Cyber’s expertise, you get seamless access via mobile and desktop applications.
Evidence Collection & Insurance Benefits: In the event of an incident, high-definition footage from our CCTV systems can support insurance claims and criminal investigations. Many insurers also offer discounts for businesses with professional security systems, making our solutions a cost-effective investment.
With Selected Cyber, you get tailored, high-performance security solutions designed to meet the unique needs of your business. Protect your assets with cutting-edge technology and expert support.
Ready to Secure Your System?
Whether you’re protecting a small site or managing multiple locations, our maintenance plans are designed to keep your CCTV system running smoothly—so you don’t have to think about it. Start with our free free plan, or step straight into full coverage with Sentinel.
Let’s get you set up.
Who we've selected to work with
Learn how we can help you today
Attack Surface Management
Simulate real-world attacks to uncover weaknesses in your defences.
Cyber Professional Services
Cyber security audit, Security Awareness training & Incident Response.
Cyber Security Products
Easy, low-cost product supply, from Firewalls, Wireless Aps & licencing and everything in-between.
Certified Partnerships & Managed Services
Managed Security Services including; Licensing & Cloud Management.
Ready to get started?
Contact us today for a free consultation. We’ll discuss your specific needs and recommend the best pen testing service for your organisation. Let’s work together to build a robust security shield and keep your systems safe from evolving cyber threats.