Business Connectivity

The right internet connection is about more than speed.

Business broadband, dedicated connections and backup options chosen around how much your organisation depends on staying online.

Suitable speedDependable serviceA plan for downtime

Start with the business

What would happen if your connection stopped?

The best service is not always the one with the largest headline speed. It is the one that supports your users, cloud systems and tolerance for disruption.

01

We need better everyday performance

Choose a service with enough download and upload capacity for the people, calls, files and cloud systems using it.

02

Downtime would stop the business

Consider stronger service commitments, dedicated connectivity or a separate backup route where availability matters.

03

Our contract or premises are changing

Review availability, lead times and options early so connectivity is ready when the business needs it.

Connectivity options

From straightforward broadband to dedicated service.

Availability varies by location. We check what can be delivered, explain the practical differences and help you choose a proportionate option.

BB

Business broadband

A practical choice for many smaller sites where suitable fibre or copper-based services are available.

FF

Full-fibre connectivity

Faster, more capable services delivered over fibre where the local network and premises can support them.

1:1

Dedicated leased lines

Committed business connectivity with symmetrical capacity and stronger service arrangements for critical locations.

4G

Backup connectivity

A separate mobile or fixed connection that can help essential work continue if the primary service fails.

Broadband terms should not decide the conversation.

Tell us how many people use the connection, which services matter and what downtime would cost. We will translate that into a sensible shortlist.

Check availability

A clearer choice

Requirements first. Products second.

We narrow the market around what the business needs, then support the move from order to a working connection.

01

Understand

Review users, current performance, important services, growth and the impact of downtime.

02

Check

Confirm which connection types and realistic service levels are available at the address.

03

Compare

Explain the useful differences in speed, resilience, lead time, support and cost.

04

Connect

Coordinate the chosen service and help it fit cleanly into the wider business network.

What we consider

A connection measured against real work.

A speed figure alone does not tell you whether a service will be dependable when your team needs it most.

✓

Download & upload demand

Cloud backups, video calls and large file transfers can make upload performance just as important as download speed.

✓

Contention & consistency

Consider how predictable the available capacity needs to be during busy working periods.

✓

Support & service commitments

Match response and repair expectations to the operational impact of losing the connection.

✓

Resilience & failover

Decide whether a backup connection should protect essential users and systems from primary-line failure.

Common questions

A few things customers usually ask.

What speed does our business need?

It depends on user numbers and the work being done. We look at cloud systems, calls, uploads, guest use and expected growth rather than recommending a package from headcount alone.

What is the difference between business broadband and a leased line?

Business broadband normally shares parts of the provider network and availability varies by address. A leased line is a dedicated service with symmetrical capacity and stronger service commitments, but usually costs more and takes longer to install.

Can we keep working if the main connection fails?

A backup service can provide an alternative route, although its capacity may be lower. We can help decide which people and systems should continue through it.

How long does a new connection take?

Standard broadband may be relatively quick, while fibre construction or a leased line can take much longer. We recommend checking options early, especially before a move or contract end date.

Choose with confidence

Let’s find the connection your business can rely on.

Share the address, current service and what your team needs to do online. We will help identify the most sensible next step.