You do not have an internal security team
Add experienced monitoring and investigation without trying to build a full security operation in-house.
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Managed Detection & Response
Ongoing security monitoring, expert investigation and practical response support to help your organisation act when credible threats appear.
Is this the right service?
Managed detection and response adds specialist oversight where an organisation does not have the time, people or experience to investigate every alert alone.
Add experienced monitoring and investigation without trying to build a full security operation in-house.
Separate routine activity and false positives from events that may represent a genuine threat.
Agree who is contacted, what action is authorised and how your existing IT provider fits into the response.
What we monitor
Coverage is shaped around the technology you use, the risks that matter and the monitoring level your organisation genuinely needs.
Activity across laptops, desktops and servers that may indicate malware, misuse or attempted compromise.
Explore endpoint securitySuspicious sign-ins, unusual account behaviour and events involving important or privileged users.
Relevant signals from Microsoft 365 and connected services where available within the agreed service.
Useful events from firewalls and other agreed controls that add context to activity across the environment.
We will define sensible coverage around your working patterns, risk, budget and internal resources.
How we respond
Responsibilities and authorised actions are agreed during onboarding, before an alert puts people under pressure.
Identify activity that differs from normal behaviour or matches known indicators of malicious action.
Review the available evidence and context to determine whether the event represents a credible threat.
Take agreed steps to restrict affected accounts, devices or activity when rapid action is appropriate.
Explain what has happened and work with your people or IT provider on recovery and improvement.
What you receive
The service is designed to make threats clearer and action easier for the people responsible for the business.
Specialist review to help distinguish credible threats from routine or low-value events.
Agreed contacts, responsibilities and response routes when an event needs attention.
Help containing affected access or devices and coordinating the next actions with your wider team.
Plain-English visibility of important activity, actions taken and areas that need improvement.
Useful to know
No. Endpoint protection may be one source of security information, but managed detection adds monitoring, investigation, context and an agreed response around the alerts produced.
No. The appropriate monitoring level depends on risk, working hours, customer requirements and internal resources. We will recommend a proportionate service.
Usually not. We can focus on security monitoring and investigation while working with the provider responsible for day-to-day systems and user support.
The response can move into structured incident support, with priorities around containment, evidence, recovery and communication.
Make security activity easier to act on
We will help define the right coverage, responsibilities and response approach for your organisation.