Managed Detection & Response

See suspicious activity. Know what to do next.

Ongoing security monitoring, expert investigation and practical response support to help your organisation act when credible threats appear.

Ongoing detectionExpert investigationAgreed response

Is this the right service?

Security alerts only help when somebody owns the next step.

Managed detection and response adds specialist oversight where an organisation does not have the time, people or experience to investigate every alert alone.

01

You do not have an internal security team

Add experienced monitoring and investigation without trying to build a full security operation in-house.

02

Your tools create alerts without enough context

Separate routine activity and false positives from events that may represent a genuine threat.

03

You need a clearer response path

Agree who is contacted, what action is authorised and how your existing IT provider fits into the response.

What we monitor

Bring the important signals together.

Coverage is shaped around the technology you use, the risks that matter and the monitoring level your organisation genuinely needs.

01

Endpoints

Activity across laptops, desktops and servers that may indicate malware, misuse or attempted compromise.

Explore endpoint security
02

Identities and accounts

Suspicious sign-ins, unusual account behaviour and events involving important or privileged users.

03

Cloud and email

Relevant signals from Microsoft 365 and connected services where available within the agreed service.

04

Security systems

Useful events from firewalls and other agreed controls that add context to activity across the environment.

Not every business needs the same monitoring level.

We will define sensible coverage around your working patterns, risk, budget and internal resources.

Shape the service

How we respond

From a security signal to a controlled decision.

Responsibilities and authorised actions are agreed during onboarding, before an alert puts people under pressure.

01

Detect

Identify activity that differs from normal behaviour or matches known indicators of malicious action.

02

Investigate

Review the available evidence and context to determine whether the event represents a credible threat.

03

Contain

Take agreed steps to restrict affected accounts, devices or activity when rapid action is appropriate.

04

Coordinate

Explain what has happened and work with your people or IT provider on recovery and improvement.

What you receive

Useful decisions, not another stream of noise.

The service is designed to make threats clearer and action easier for the people responsible for the business.

✓

Investigated alerts

Specialist review to help distinguish credible threats from routine or low-value events.

✓

Clear escalation

Agreed contacts, responsibilities and response routes when an event needs attention.

✓

Practical response support

Help containing affected access or devices and coordinating the next actions with your wider team.

✓

Meaningful reporting

Plain-English visibility of important activity, actions taken and areas that need improvement.

Useful to know

Common managed detection questions.

Is this the same as antivirus?

No. Endpoint protection may be one source of security information, but managed detection adds monitoring, investigation, context and an agreed response around the alerts produced.

Does every business need 24/7 monitoring?

No. The appropriate monitoring level depends on risk, working hours, customer requirements and internal resources. We will recommend a proportionate service.

Does this replace our IT support company?

Usually not. We can focus on security monitoring and investigation while working with the provider responsible for day-to-day systems and user support.

What if an event becomes a serious incident?

The response can move into structured incident support, with priorities around containment, evidence, recovery and communication.

Make security activity easier to act on

Add experienced monitoring without building everything in-house.

We will help define the right coverage, responsibilities and response approach for your organisation.