Security Awareness Training

Help your people spot risk. Know what to do next.

Practical, plain-English training that helps staff recognise common threats, make safer everyday decisions and report concerns quickly.

Plain EnglishRelevant examplesClear next steps

Is this the right service?

Training works best when it feels relevant.

People do not need to become security experts. They need to understand the situations they may face and feel confident taking the right action.

01

Your staff handle sensitive information

Give people a clearer understanding of how everyday choices can protect customers, colleagues and the business.

02

Suspicious emails keep reaching the team

Help staff recognise common warning signs and know how to check or report a message safely.

03

Training has become a tick-box exercise

Replace generic warnings with useful guidance shaped around real roles, systems and working practices.

What we cover

The risks people meet in a normal working day.

The content is shaped around your organisation, so the examples and actions make sense to the people receiving them.

01

Phishing & suspicious messages

Recognise unusual requests, impersonation, malicious links and the pressure tactics used to make people act quickly.

02

Passwords & account access

Understand safer passwords, multi-factor authentication and what to do when an account may have been compromised.

03

Devices, data & remote working

Make sensible choices when using laptops, phones, shared information, cloud services and networks away from the office.

04

Reporting concerns

Know how and when to raise an issue, even when someone is unsure whether a mistake or message is genuinely dangerous.

Have a particular risk or recent incident in mind?

We can focus the session on the situations your team is actually facing, without exposing confidential details or blaming individuals.

Shape the training

A practical programme

Built around your people, not a generic script.

The format, depth and examples are agreed around your team, working environment and the risks that matter most.

01

Understand

Discuss your team, current concerns, working practices and the outcome you want.

02

Tailor

Choose the most relevant subjects, examples and level of detail for the audience.

03

Deliver

Give staff clear guidance they can understand, question and apply in their role.

04

Reinforce

Agree useful follow-up activity so awareness continues beyond a single session.

What changes

Better decisions when something does not feel right.

Good awareness is not about making people afraid to click. It gives them a simple way to pause, check and ask for help.

✓

Threats are recognised earlier

Staff become more familiar with the signs of phishing, impersonation and unusual requests.

✓

Reporting becomes easier

People understand the route for raising concerns and why early reporting matters.

✓

Everyday habits improve

Simple security choices become part of normal work rather than a separate technical task.

✓

Leadership gains clearer assurance

The organisation can show that staff have received relevant guidance and know their responsibilities.

Common questions

A few things customers usually ask.

Is the training suitable for non-technical staff?

Yes. The purpose is to make security clearer for the people using business systems every day. Technical language is kept to a minimum and explained where it is genuinely useful.

Can the content be tailored to different roles?

Yes. Senior leaders, finance teams, administrators, frontline staff and technical users can face different situations. We can adjust the emphasis and examples to suit the audience.

Is one training session enough?

A good session is a useful start, but awareness is stronger when key messages are reinforced over time. We can help you decide on a proportionate follow-up approach.

Can training form part of a wider security review?

Yes. Awareness training can sit alongside a cyber security assessment, Cyber Essentials preparation or improvements to your incident reporting process.

Start with your team

Make security easier to understand and act on.

Tell us who the training is for and what is prompting it. We will help you shape a useful, proportionate session.