Your staff handle sensitive information
Give people a clearer understanding of how everyday choices can protect customers, colleagues and the business.
Home / Cyber Security / Security Awareness Training
Security Awareness Training
Practical, plain-English training that helps staff recognise common threats, make safer everyday decisions and report concerns quickly.
Is this the right service?
People do not need to become security experts. They need to understand the situations they may face and feel confident taking the right action.
Give people a clearer understanding of how everyday choices can protect customers, colleagues and the business.
Help staff recognise common warning signs and know how to check or report a message safely.
Replace generic warnings with useful guidance shaped around real roles, systems and working practices.
What we cover
The content is shaped around your organisation, so the examples and actions make sense to the people receiving them.
Recognise unusual requests, impersonation, malicious links and the pressure tactics used to make people act quickly.
Understand safer passwords, multi-factor authentication and what to do when an account may have been compromised.
Make sensible choices when using laptops, phones, shared information, cloud services and networks away from the office.
Know how and when to raise an issue, even when someone is unsure whether a mistake or message is genuinely dangerous.
We can focus the session on the situations your team is actually facing, without exposing confidential details or blaming individuals.
A practical programme
The format, depth and examples are agreed around your team, working environment and the risks that matter most.
Discuss your team, current concerns, working practices and the outcome you want.
Choose the most relevant subjects, examples and level of detail for the audience.
Give staff clear guidance they can understand, question and apply in their role.
Agree useful follow-up activity so awareness continues beyond a single session.
What changes
Good awareness is not about making people afraid to click. It gives them a simple way to pause, check and ask for help.
Staff become more familiar with the signs of phishing, impersonation and unusual requests.
People understand the route for raising concerns and why early reporting matters.
Simple security choices become part of normal work rather than a separate technical task.
The organisation can show that staff have received relevant guidance and know their responsibilities.
Common questions
Yes. The purpose is to make security clearer for the people using business systems every day. Technical language is kept to a minimum and explained where it is genuinely useful.
Yes. Senior leaders, finance teams, administrators, frontline staff and technical users can face different situations. We can adjust the emphasis and examples to suit the audience.
A good session is a useful start, but awareness is stronger when key messages are reinforced over time. We can help you decide on a proportionate follow-up approach.
Yes. Awareness training can sit alongside a cyber security assessment, Cyber Essentials preparation or improvements to your incident reporting process.
Start with your team
Tell us who the training is for and what is prompting it. We will help you shape a useful, proportionate session.